PassTally Help Center

How can we help?

Short videos and step-by-step guides for every part of PassTally.

Start here

▶ Watch · 30 sec Getting started Sign in with your email, tell us about your business and get your first packages ready in two minutes.

All guides

▶ Watch · 24 sec Checking in and undo Take one session off a customer’s package in two taps, and fix mistakes instantly. ▶ Watch · 26 sec Customers Find anyone fast, see who is running low, and keep every customer’s packages and history in one place. ▶ Watch · 18 sec Selling a package Record a package when a customer buys one in your shop. Payment stays in your shop; PassTally just keeps count. ▶ Watch · 14 sec Package types Set up what you sell once: how many sessions, the price, and how long it lasts. ▶ Watch · 19 sec Member cards Give every customer a link to their card, with sessions left and a QR code. Nothing for them to install. ▶ Watch · 17 sec Renewal reminders See who is about to run out and send them a friendly message in one tap. ▶ Watch · 38 sec Importing customers Bring your existing customers over from a spreadsheet or paper cards in minutes. Nothing is saved until you check it. ▶ Watch · 13 sec Activity history A permanent record of every check-in, undo, sale and import, so any balance can be explained. ▶ Watch · 13 sec Staff and permissions Let your team check customers in from their own phones, with the right permissions. ▶ Watch · 21 sec Settings, plan and data Business details, language, your plan, exporting your data and deleting your account. ▶ Watch · 24 sec Using PassTally on a computer The same account works in any browser, with a layout made for the front desk.