PassTally Help Center

Importing customers

Bring your existing customers over from a spreadsheet or paper cards in minutes. Nothing is saved until you check it.

Step by step

  1. 1

    Choose Excel or CSV file, or Photo of paper cards.

    Choose Excel or CSV file, or Photo of paper cards.
  2. 2

    For a spreadsheet, we find the name, phone, package and sessions-left columns for you. Check them and continue.

    For a spreadsheet, we find the name, phone, package and sessions-left columns for you. Check them and continue.
  3. 3

    Review every row. Existing customers are matched, and problems are highlighted before you import.

    Review every row. Existing customers are matched, and problems are highlighted before you import.
  4. 4

    Or take a photo of your paper cards. On Pro, PassTally reads the names, phone numbers and sessions left for you.

    Or take a photo of your paper cards. On Pro, PassTally reads the names, phone numbers and sessions left for you.
  5. 5

    Every row is filled in from the photo, which stays pinned at the top. Check each one, then review and import.

    Every row is filled in from the photo, which stays pinned at the top. Check each one, then review and import.

Good to know

  • For paper cards, take a photo. On Pro, PassTally reads the names and balances for you (the photo is not stored); check each row against the photo, which stays pinned at the top.
  • Create your package types first, so imported balances have something to belong to.
  • Import is part of Pro. On a computer you can drag your file straight onto the page.